[Resolved] DishTV — Make my channel selected. but it is not updated.

rout.1980

Address:	Saran, Bihar, 754029
Website:	dishtv.in

I have selected make my channel pack on 07/04/2017.The request no comes 116683. It is not attained.So again on 08/04/2017 I selected make my channel pack request no is 117636 .till today 10/04/2017 it is not attended. So my channel is not updated and I am facing problem to see my choice of channel.It is sorry to say now Dish TV which was the best customer service was now become the worst customer service.

So kindly update it as early as possible. If you canot. please convey me so that i can change my connection.

My VC no. [protected]
RMN is [protected].

Thanking you

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May 12, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Apr 10, 2017

Updated by rout.1980 I have selected make my channel pack on 07/04/2017.The request no comes 116683. It is not attained.So again on 08/04/2017 I selected make my channel pack request no is 117636 .till today 10/04/2017 it is not attended. So my channel is not updated and I am facing problem to see my choice of channel.It is sorry to say now Dish TV which was the best customer service was now become the worst customer service.

So kindly update it as early as possible. If you canot. please convey me so that i can change my connection.

My VC no. [protected]
RMN is [protected].

Thanking you

Verified Support

Apr 10, 2017

DishTV Customer Care's response Dear rout.1980

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Apr 11, 2017

DishTV Customer Care's response Dear rout.1980

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV