[Resolved]  DishTV — messages

Hello
I am an old user of dishtv services.. Recently i sold an old set box of mine and called dishtv to remove my registered mobile number. I was getting calls and messages but i have been asking them to stop for so many times so i'm not getting any calls, but messages doesn't seem to stop.
And they are saying that we can't remove that number as this process doesn't exist.
So now i'm getting messages of recharge and offers of that settop box which i do not own and i dont have accesses to the new owner.
Everyday i get 2-3 mesaages from them and sometimes calls too.
I really need to get rid of it as it causes disturbance to my routine.
I hope you'll help me through this.
Thanks.
My registered mobile number is [protected]
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May 25, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Apr 20, 2018
Shaikkhaleeluddinahmed Ahmed's response
I did not receive acknowledge of this recharge of Rs. 849. Offer recharge 3 months with 7 days extra.
Verified Support
Apr 24, 2018
DishTV Customer Care's response
Dear Customer (sakibp92),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Apr 24, 2018
DishTV Customer Care's response
Dear Customer (sakibp92),

As per our conversation on [protected], informed you that as per your request we have removed your number from our system.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I paid Rs.1750/- on[protected] to dish tv through net banking in dish tv website. the amount was debited with refno:[protected]igadivqku9. dish tv people replying that they are not received payment.
please refund amount or install new setup box immediately
DishTV Customer Care's response, Apr 27, 2018
Verified Support
Dear Guruprasad Mathi,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 5, 2018
Verified Support
Dear Guruprasad Mathi,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Send validation of this recharge vc no [protected].
DishTV Customer Care's response, Apr 27, 2018
Verified Support
Dear Khaleel Uddin Ahmed,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 5, 2018
Verified Support
Dear Khaleel Uddin Ahmed,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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