[Resolved] DishTV — misguided | |
Hello, I am mukul nirwan from hapur (U. P). I have interacted with different personnel regarding the amount to get my dish tv recharged. But the person's whom i have interacted with, misguided me. They have told me that you should get ur dishtv recharged worth rs.283 if you don't want music active and i[censored] want music active the recharge amount is rs.330. I get my dish tv recharged by rs.283. Even then the amount of music active is deducted. And if i tried to contact the customer care, they are not able to clarify the doubt. Just going on repeating the account details which i already know. I get my dish tv recharged on 2 aug.2017 with 250 and within next 20 days the switch off date arise i. E..22 aug.2017. So i contacted customer care to know what is the matter. After conversation i get recharged my dish tv again on 21 aug.2017 with 283 as directed by the customer care. Again the switch off date is 17 sept.2017 i. E..27 days. If we have to get the recharge within the period of 20 days, then why should we opt for this service. Kindly look into this matter and trained the customer care personnel to give the correct information to the customers. My vc no. -[protected] Was this information helpful? | |
Sep 24, 2017 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Aug 19, 2017 Suraj Kunjir Patil's response Please change the rmn no.
Aug 19, 2017 Bhanu Prakash Potnuri's response Call me immediately [protected] or [protected]
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 3 Comments | |
Comments
Dear sir mr /miss my name is lalchand kunjir my dishtv no. Is [protected] &my mobile no. is [protected] is lost please my change no.is [protected]
DishTV Customer Care's response, Aug 26, 2017
Verified Support
DishTV Customer Care's response, Aug 28, 2017
Verified Support
Sir my name is shubham boliwar...
and my uncle mr. manoj maroti goradwar
has lost their registered no...so we want to change the registration no for the future...our vc no is=[protected]
and my uncle mr. manoj maroti goradwar
has lost their registered no...so we want to change the registration no for the future...our vc no is=[protected]
DishTV Customer Care's response, Aug 26, 2017
Verified Support
Dear Shubham Boliwar
Hope you are doing good.
We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Hope you are doing good.
We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
DishTV Customer Care's response, Sep 5, 2017
Verified Support
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV