[Resolved]  DishTV — misguiding done by the customer care executives

Address:

New Delhi, Delhi, 110031

I bought a dish tv connection on 15 april 2018 and 14 april was the last date to recharge it. I tried to recharge through the official website and through the dishtv app but even after a month my number was not registered with them. When the registration problem got solved and i again tried to recharge, i wasn't able to that again. I called the customer care yesterday night and they said that the problem is emerging because i am already active on titanium pack (Which was given by dishtv for the first month) and said that if i am active on a pack it is not possible to modify the pack so he told me to recharge after 12 am. Now today (I. E 15 april 2018) i wasn't able to recharge and the same problem existed. I called once again to the customer care and now they say that no modifications can be done once the previous pack is deactivated and i have to recharge with the previous pack only. I wasn't aware of such a poor service given by dishtv and with this much of misguiding and problems encountered it is no doubt the worst dth service in the market.