[Resolved] DishTV — misleading diwali recharge ad by dishtv

amitkuls09

from Pune, Maharashtra

Address:

411033

In this diwali there was an offer of rs.7176 for 2 year family hd 290+ channels and second offer was rs. 8376 for 2 year sd and hd family and cricket 335+ channels, naturally i opted for rs 8376 plan as i will get 45 channels more than family hd, what i got was 252 channels, after much persuasion with customer care mr. Manish kumar that a south bst promo of 150 channels has been added (And i am a north indian), the added south bst are already a part of my package, tally still is 252 channels. Now after paying 1200 rs extra i am getting lesser channels, no english movies, a south bst pack for northerner, i am thoroughly dismayed. I have been a customer of dish tv for for 10 years, this is a let down. Please refund my money or shift me to a package where i get english movies, and infotainment.

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Dec 22, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2019

DishTV Customer Care's response Dear Amit,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Nov 21, 2019

DishTV Customer Care's response Dear Amit,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV