[Resolved] DishTV — missguided by local dealer

koustavpanja48

from Arambagh, West Bengal

Website:

www.dishtv.in

Local dealer (Kartic) of dish tv of pin code-722205 is totally fraud and cheater. I ordered Dish TV HD Connection. But he installed set-top box with normal LNB and he had submitted to company(dish tv) that my connection has been installed by HD LNB. After installation DD BANGLA channel is not found. I have complained 3 times but they(COMPUTER SALES n SERVICE IT POINT) did not reply till now and show me an issue that my number-[protected] is not contactable. This dish tv care center is totally fraud. After every 24 hours since 31st december, 2017 I have logged a complain by fresh call and booked a technician but I have received call only for one time and I was informed DD BANGLA is not in your package though call center's officer informed me 'you must get DD BANGLA'.
what a plan to missguid...
Mob no called from COMPUTER SALES n SERVICE IT POINT-[protected]
my vc no- [protected]

+1 photos

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Feb 8, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2018

DishTV Customer Care's response Dear Customer (koustavpanja48),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Jan 07, 2018

Updated by koustavpanja48 Thanxxxx to dish tv ...My set-top box is now working smoothly...

Verified Support

Jan 08, 2018

DishTV Customer Care's response Dear Customer (koustavpanja48),

Thanks for acknowledging us. For further assistance please get back to us.

Regards
Online Team
DishTV