[Resolved] DishTV — money deducted recharge not done

Batool Akhter

from Vijayawada, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh, 500059

I have recharged my dishtv account with rs 1536 on 5th december 2019 via their website through debit card my amount is deducted but the recharge was not done. I am calling customer care from the past 4 days each time they tell me to call after 24 hours. My subscription is switched off by dishtv despite me paying 6 months money in advance. Again i have recharged today my account with 256 rs this time too the money is deducted and the dishtv subscription is not recharged. I request the concerned authorities to resolve my issue asap.
Vc no vs[protected]

Was this information helpful?

No (0)

Yes (0)

Jan 22, 2020

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

DishTV Customer Care's response Dear Batool,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your correct VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Dec 17, 2019

DishTV Customer Care's response Dear Batool,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV