DishTV — Most pathetic service

Address:

Rajkot, Gujarat

I have 2 connections at my Home (MULTI). I had given a call to Dish TV Customer Care ([protected]) for 14 times in 24 hours. They have problem in upgrading my account from super family pack to Maxi sports. They are always asking me to keep my TV on on 999 channel for 15 Minutes so I have kept my TV on, for not only 15 minutes but 3 hours. The problem has not being resolved yet. I have talked with one supervisor Mr. Sanjay Lama, who assured me to start my pack within an hour but still I am waiting that when their one hour will be completed. One executive has given me the number of nodal officer of western region[protected] but the phone has not being picked by anyone. I am fade up now and very frustrated as every time I am giving a call, I have to repeat the same problem to each executive and problem has not being resolved. I am thinking to go in consumer forum and in Media. My family member are also working as Reporter in TV 9 Gujarati. This is the last option for me to bear this kind of service.