[Resolved]  DishTV — My dish tv is not working

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Respected Sir/Madam,

I have been using Dish TV services from about 2016. Last time I made a payment of Rs. 225 on[protected] but still my connection was deactive til[protected]. I would have called the Dish TV customer care but the cellular services were barred in Kashmir. Finally I managed to send an email to Dish TV on[protected] and on the same day the connection was activated. In the process, I was not able to avail the Dish TV services for one month (from 22-09 to 25-09). When I asked the Dish TV executives for the benefit of one month that was wasted because of the problem at their end, they denied to provide the same.
Now I request your kind attention towards the same and I hope the needful will be done.
Thanking you in anticipation.

Warm Regards,
kundan
[protected]
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Oct 30, 2016
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
DishTV Customer Care's response
Dear kundan143gupta

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Sep 28, 2016
DishTV Customer Care's response
Dear kundan143gupta

We hope your issue has been resolved. Moreover, your package has been upgraded to New Super family pack worth Rs 270 per month including all taxes. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Dear si, my self k.s.v.v.rao i have distv connection from past 2year recently i lost my phone no so i will not change My pakages due to because registeration no linked with my lost phone no.so will u plz change my phone no from [protected] to [protected] and my distv cust id : [protected]

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