[Resolved] DishTV — need to activate tamil add on pack for vc. no : [protected] and also procedure to change rmn

saied.uk

Address:

614716

Hi,

I have recharged the amount of rs.100 for the vc. No : [protected]. Need to activate tamil add on - 1813. We tried by sending via sms like - dishtv add 1813 [protected] to 57575 as well as [protected]. But we didnt get any response too. Amount not deducted as well as add on pack not activated.

So i request you to activate the add on pack. Please.

Also i need to know, how to change the rmn (Registered mobile number) with new number. As i lost that number

Thanks,

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Aug 24, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

DishTV Customer Care's response Dear syed abbas

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Comments

Hasmukhbhai Karshanbhai

from Bhopal, Madhya Pradesh

Vc no. [protected] new mobail no.[protected]

DishTV Customer Care's response, Jul 25, 2017

Verified Support

Dear Hasmukhbhai Karshanbhai

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 26, 2017

Verified Support

Dear Hasmukhbhai Karshanbhai

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at write2us@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV