[Resolved] DishTV — negligence regarding new connection

Mridusmita20

from Mumbai, Maharashtra

Address:	Aruna Apartment, Kamrup Metropolitan, Assam, 781024
Website:	dishtv.in

I had booked for a new connection on 17th april 2019 at 8.21pm. I have done the online payment of rs. 1749 through the www.dishtv.in site and digital transaction details received from dishtv. Transaction id is #656643. But till now no correspondence has taken place regarding installation. No call or sms received till now.

I had sent emails and spoken to customer care executive several times but there is no sign to solve the matter.

As dishtv is a reputed dth service provider, how could we expect such type of negligence as well as ignorance. Is this a proof of a good service to a common people like me?

Regards,
Mridusmita

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Apr 21, 2019

Complaint marked as Resolved

Thank you a million Consumer complaints.in team for the initiative taken towards solving the problem I had faced regarding new DishTV connection since 17th April, 2019. Now, I am delighted that I have got the connection and the technician they sent was quite appreciable. Without your effort, it would not have been possible. Thank you once again. Regards, Mridusmita

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

DishTV Customer Care's response Dear Mridusmita,

Thanks for acknowledging us. Feel free to get in touch with us at [protected]@dishtv.in
in case further assistance is required.

Regards,
Online Team
DishTV