[Resolved] DishTV — New Booking Application No: 605247 dated 27/06/2017

fakhrikm

from Raia, Goa

Address:	411060
Website:	www.dishtv.in

On 27th.June, 2017 I applied for a new connection online by paying Rs.4, 140/-. Their site promises delivery and activation within 48 hours.
I have just come to know that the HD Set-top box is not available and MIGHT come after about a week.
If that was the problem then Dish TV should have put the information on the site and not accepted payment but only take the booking request.

Over and above let alone delivery, their customer services do not bother to even acknowledge my email (sent on 28/06/2017)!!

They have a facility to complaint to the CEO, but there is no email ID to write to!!

Fakhri Motiwala

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Aug 8, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

DishTV Customer Care's response Dear fakhrikm

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 08, 2017

DishTV Customer Care's response Dear fakhrikm

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Comments

Chanakya Noothan

from Delhi, Delhi

Dear sir/mam

I have booked Dish tv HD setup box from comparedth.com. on 01, 07, 2017 around 1.30 pm. i have paid RS 1599. they promised me to instal with in one hour. but the order still in pending. they are not picking my call. my order no is CTD [protected]. pls solve this problem.

DishTV Customer Care's response, Jul 5, 2017

Verified Support

Dear Chanakya Noothan

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 12, 2017

Verified Support

Dear Chanakya Noothan

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

Mohammed Khalandar

Hi. I have them world sports pack. But some channels included in the pack are not showing not subscribed
Thanks
VC No. [protected]

DishTV Customer Care's response, Jul 5, 2017

Verified Support

Dear Mohammed Khalandar

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV