[Resolved] DishTV — new connection channels not yet activated | |||||
Dish tv dealer installed dth on friday 1 am. Vc no [protected]. Its been more than 2 days. Channels are not activated. It says 102- low account balance. I contacted customer care more than 10 times till now. They connect to supervisor everytime, he/she says sorry for inconvenience. Issue will be solved in 24 hrs. Its been more than 48 hrs. Issue not solved. I demanded technician to visit home to solve the issue. At first they said technician will come home next day on saturday. But now they say, its not technical problem in the home. Its their server not working properly. And after all, they deducting recharge amount per day, which i paid to activate channels. Its 3 days, i wasted money on activation. I have recorded call while speaking with customer care. I wait for 2 days upto tuesday. Issue not solved, i file complaint in consumer court with call recorded evidence. Never going ro recommend dishtv any of my friends & relatives. Was this information helpful? | |||||
Jun 22, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support May 14, 2018 DishTV Customer Care's response Dear Customer (Sdines), Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||||
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+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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I have called many time but after getting my issue they put me on hold and then disconnect the call.
VC No :[protected]
Hope you are doing good.
We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV