[Resolved] DishTV — non availability of channels | |
I am a subscriber of Dish TV for the last 10-12 years. My VC No. is [protected]. I have subscribed to All sports pack with all malayalam channels. I have already remitted by subscription upto Feb 02, 2018. From today ie., 18/1/2018 evening onwards, I am not getting any channels, except the poor Doordarshan channels which comes free of cost. I gave a missed CALL TO your number as advised in the screen. In the screen it is shown that I have not subscribed to any of the channels. After repeated calls, I was told to switch off/on the set top box and keep the TV on channel No. 96 for 15 minutes for updation, which I did for one full hour. When nothing happened, I made a CALL TO CUSTOMER CARE representative, The call was discontinued in between. The whole evening I was deprived of any channels. This ### redressal system of your TV has prompted me to approach Consumer Protection Court to alievate my problems, which I will be doing if the connection is not restored by tommorrow. Was this information helpful? | |
Mar 1, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jan 19, 2018 DishTV Customer Care's response Dear Gopakumar Viswambharan, Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |
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