[Resolved]  DishTV — not able to view any channel since 2nd feb 2019

Address:Pune, Maharashtra, 412115

I am not able to view any single channel from 2nd feb 2019. For which i am taking continuous follow up and getting same answer from each dish tv employee - "our system is not working, please call us after 30 min." for proof i have audio recording also. I have switched to my favorite channels as per trai rules but still i am facing same issue since last three days.
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Mar 19, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2019
DishTV Customer Care's response
Dear Customer (cooljames),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Feb 14, 2019
DishTV Customer Care's response
Dear Customer (cooljames),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

My TV recharge problem after 691 rupees recharge by online Pay Zapp Bill Pay on Friday, Feb1, 1902: 28 PM Txn I'D 43745479 please do needful this matter thanks

Dear Sir

Since I am not able to open the " Mera Apana Pack" since today Morning. I think in view of the present offer I wanted to select preferred channel but with out success.
DishTV Customer Care's response, Feb 6, 2019
Verified Support
Dear Customer (fkuc),

Thanks for reaching out to us. Our website/App has probably hit a technical snag. Our team is checking this and will fix the same soon. However, we would suggest you to send a mail at customercare@dishtv.in along with the list of channels/packs which you want to select, our team will help you with the same. Thanks!

Regards,
Online Team
DishTV

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