[Resolved]  DishTV — not activating package after recharge and also confirmation email on the same.

I recharged my account with Rs. 5000/- and activated ""DISH PRIME HD SOUTH PACK" on Nov 14 2018. Package deactivated / changed from Dish TV on 23rd of Nov 2018 and Senior Customer Service Representative Reactivated on 23rd. Again package deactivated / changed on 1st December 2018 and it never activated back. I had 10 days conversation conveying that, I have already paid and also got confirmation email on 14th as well as 23rd (reactivated) and today 12/11/2018, Mukul Sharma from DishTV Customer services calls and says that, they won't activate and will send email on the same. Huge pain the way, they did this transaction / case handling, not only wasting my time every day 1 hour but as a customer of DishTV from past 9+ years and without any fault, how this company can state this even communicating at manager level. I have all the emails and phone conversation. Please do the needful and not only I want activation but also penalize this company as they should know that...its consumers who pays them not other way and managers of customer service was horrible.