[Resolved] DishTV — not allowed to choose channels

poonam jewade

from Dhule, Maharashtra

Address:

Pune, Maharashtra, 412308

Dear team,
As per new trai mandate customer of dth has to pay rs130 +gst. For 100 free to air channels. No paid channels if we add some 50 more channels our bill will 300 plus. Currently we are paying 200 we are getting more than 50 paid and 400 plus free. Channels why trai forcing customer to pay rs150 for100 free channels. Dd direct giving all free to air channel's free.

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Feb 27, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

DishTV Customer Care's response Dear Poonam

As per the new TRAI tariff order, a Network Capacity Fee of Rs. 130 + taxes will be applicable for first 100 channels. After that charges will be applicable on every slab of next 25 channels or less:

1, Rs. 20 + taxes if no. of channels is more than 15.
2, Rs. 1 + taxes if no. of channels is Less than 15.

Please reach out to us at [protected]@dishtv.in or contact our customer care at[protected] in case you need any further assistance in this regard.

Regards,
Online Team
DishTV