[Resolved] DishTV — not answering properly - cheating consumers | |
I am a dish tv user and i activated my new selections as per trai’s new framework on feb 2019. One of my selection is hd bouquet 1 - basic infotainment high definition (Rs 10 + 18% gst) broadcaster : discovery communications india. As per discovery communications this pack is discovery hd pack (Hd pack 9 channels @ rs10) i supposed to get 9 channels. But dish tv provide only 7 channels @rs 10. Jeet hd and discovery tamil channels are missing. I send several mail on this regard and i request them to clarify this difference but no one answer my simple question. So please do the needful. My vc no. [protected] and mobile no is [protected]. And one more thing dish tv is not showing free channel dd sports but as per trai this channel is comes under mandatory list. Was this information helpful? | |
Feb 26, 2019 Complaint marked as Resolved After several email and calls here and there, change the box and multiple reset, finally today they resolve the problem ( not because of box). Thanks everyone. DishTV customer support has been notified about the posted complaint. Verified Support Feb 19, 2019 DishTV Customer Care's response Dear Sakthivel, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Feb 22, 2019 DishTV Customer Care's response Dear Sakthivel, Apologies for the inconvenience caused to you. Our team is still working on your concern and will get in touch with you soon. Regards, Online Team DishTV Feb 26, 2019 Updated by Sakthivel Gurumoorthy As per trai dd sports channel is comes under mandatory list. But dish tv is not giving dd sports free channel. I already raised a compliant about the same and i got several calls today and ask me check for different channel nos and refresh several time and that also not even resolve the problem what i raised. Herewith I've enclosed the screen shot for the same for your reference So please do the needful. My new vc. No. [protected]. Mobile no. [protected]. Verified Support Feb 26, 2019 DishTV Customer Care's response Dear Sakthivel, As per our conversation on [protected], you have confirmed that issue related to the DD Sports channel has been resolved. Regards, Online Team DishTV | |
 6 Comments | |
Comments
I recharge my account (dishtv) but 1 week after diah recharge has been stopped, not picking up any call and not provide a service, what rubbish with this company, if you're paying for this so give a proper response to customer very bad service very bad for me atleast...
DishTV Customer Care's response, Feb 19, 2019
Verified Support
DishTV Customer Care's response, Mar 1, 2019
Verified Support
Sir
I want to change my old registered phone number ([protected])to ([protected])bearing vc no:[protected], because my old sim is blocked
So please change my number
I want to change my old registered phone number ([protected])to ([protected])bearing vc no:[protected], because my old sim is blocked
So please change my number
DishTV Customer Care's response, Feb 19, 2019
Verified Support
I don't have dish tv, but Iam getting calls from dish tv to recharge, please unregister my number
DishTV Customer Care's response, Feb 19, 2019
Verified Support
DishTV Customer Care's response, Mar 1, 2019
Verified Support
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV