[Resolved] DishTV — not attending service complaint

Ph85

from Mumbai, Maharashtra

Address:

Khordha, Odisha

I had registered multiple complaints near dishtv regarding signal issue and called them multiple times to give reminder but they are not attending my complaints which made me harassed by giving so much times to call them.
My details
Vc no - [protected]
Complaints number-
1.[protected] on 22nd june 19
2.[protected] on 27th june 19

+2 photos

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Aug 22, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

DishTV Customer Care's response Dear Customer (Ph85),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Jul 10, 2019

Updated by Ph85 What a reply??
Dish tv doesn't have my registered mobile number on my VC number???

Jul 10, 2019

Updated by Ph85 I had sent a mail to provide you the information you need about my registered mobile number on my VC number [protected]

Verified Support

Jul 11, 2019

DishTV Customer Care's response Dear Customer (Ph85),

Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.

Regards,
Online Team
DishTV

Verified Support

Jul 11, 2019

DishTV Customer Care's response Dear Customer (Ph85),

We tried contacting you on the numbers [protected] and [protected] but there was no response. Kindly, share an alternate contact number or you can also contact our customer care at[protected] and [protected] as we need verbal communication. Moreover, we have escalated your concern to our service team.

Regards,
Online Team
DishTV

Jul 13, 2019

Updated by Ph85 Still no response from your system after giving you mail and contact through registered mobile number.
Very pathetic and harassed reaction from dish TV

Verified Support

Jul 16, 2019

DishTV Customer Care's response Dear Customer (Ph85),

Thanks for writing in. We have forwarded your concern to our team and they will get back to you soon.

Regards,
Online Team
DishTV

Verified Support

Jul 16, 2019

DishTV Customer Care's response Dear Customer (Ph85),

As per our telephonic discussion on the number [protected], you confirmed that your issue has already been resolved. Kindly let us know if you need any further assistance.

Regards,
Online Team
DishTV

Jul 16, 2019

Updated by Ph85 No thanks.
My issue is resolved.
But hope to do it on time and easily after giving you complaint through your customer care.
It was a very sorrowful and unpleasant experience with you because it takes a lot of time
(18 days)to resolve the issue and that's after complaining near consumer complaint cell.

Verified Support

Jul 18, 2019

DishTV Customer Care's response Dear Customer (Ph85),

Thanks for your feedback, we have taken a note of it and will surely share it with our team.

Regards,
Online Team
DishTV

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Comments

mohapatrabs

from Mumbai, Maharashtra

Please supply me my transaction ID for recharge of my Dish Tv

DishTV Customer Care's response, Jul 13, 2019

Verified Support

Dear Customer (mohapatrabs),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 22, 2019

Verified Support

Dear Customer (mohapatrabs),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV