DishTV — Not attending to relocation installment request

I am an existing customer of Dish TV and my VC number is [protected]. Having moved to a new place, I contacted Dish TV on 10 Jul, 2015 afternoon on their Dish helpline number[protected] requesting them to send a technician who could install the dish at the new place. However, the call center executive informed me that the system is currently not able to get in touch with the technician and instead shared the contact details of the technician, Mr Jadhav[protected], who will help with the installation of the dish. I called Mr Jadhav soon after the previous call and he informed me that the installation cannot be done on Friday and to give him a reminder call (customers are supposed to remind them!) at 10.30 AM the next day (Sat). I called him again the following day at 10.30 in the morning and was told that he will call back after an hour. After waiting for another 2 hours without a callback, I contacted Mr Jadhav again. However, this time the call was answered by someone else and the person told me that Mr Jadhav is busy and he will give a call in sometime. Having received no call till evening 6.30, I tried calling again but all of my calls were unanswered. Its already Sunday midnight and I haven't received any call from Dish or their technician. I am clueless on how do I get the relocation installation done as the representatives at Dish do not seem to care. I have a cable plan that costs me Rs 450 for 30 days. I would like Dish to get the relocation installation done as early as possible and also refund me money commensurate to the number of days for which nobody is attending to my installation request. Pathetic service. Unhappy.