[Resolved]  DishTV — not getting dd sports (mandatory) channel in dishtv box

I am a dish tv user and i activated my new selections as per trai’s new framework on feb 2019.
As per trai dd sports channel is comes under mandatory list. But dish tv is not giving dd sports free channel. I already raised a compliant about the same using my old vc. No. [protected], i got several calls last few days and ask me check for different channel nos and refresh several time and without my knowledge they reset my old box so i got new box without any other option but simply changing my box that also not even resolve the problem what i raised. So please do the needful. My new vc. No. [protected]. Mobile no. [protected].
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Feb 26, 2019
Complaint marked as Resolved 
After several email and calls here and there, change the box and multiple reset, finally today they resolve the problem ( not because of box). Thanks everyone.
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2019
DishTV Customer Care's response
Dear Sakthivel,

Apologies for the inconvenience caused to you. Our team is still working on your concern and will get in touch with you soon.

Regards,
Online Team
DishTV
Feb 25, 2019
Updated by Sakthivel Gurumoorthy
As per trai dd sports channel is comes under mandatory list. But dish tv is not giving dd sports free channel. I already raised a compliant about the same and i got several calls today and ask me check for different channel nos and refresh several time and that also not even resolve the problem what i raised. Herewith I've enclosed the screen shot for the same for your reference So please do the needful. My new vc. No. [protected]. Mobile no. [protected].

Feb 26, 2019
Updated by Sakthivel Gurumoorthy
As per trai dd sports channel is comes under mandatory list. But dish tv is not giving dd sports free channel. I already raised a compliant about the same and i got several calls today and ask me check for different channel nos and refresh several time and that also not even resolve the problem what i raised. Herewith I've enclosed the screen shot for the same for your reference So please do the needful. My new vc. No. [protected]. Mobile no. [protected].

Verified Support
Feb 26, 2019
DishTV Customer Care's response
Dear Sakthivel,

As per our conversation on [protected], you have confirmed that issue related to the DD Sports channel has been resolved.

Regards,
Online Team
DishTV
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