[Resolved]  DishTV — not providing the contracted service

I have a long term recharge, in which u are supposed to give me 9 months subscription of swagat pack and popular hd addon for which the amount have already been deducted. Now you people are telling me that popular hd addon can not be given as per trai regulation. You can go through the sl. No 8 point in the attached notification of trai where in the authority reiterates that subscribers who have taken long
Term packs will continue to avail the services for the contracted period.
However, they have freedom to choose the channels of their choice under
The new regulatory framework and in case if they exercise this option,
Money for the remaining period shall be adjusted for their future use.
Therefore i request you to pls activate my previous plan which i was supposed to get upto september. Failing to which i will have to register a complaint to trai and approach consumer court
Was this information helpful?
No (0)
Yes (0)
Apr 30, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
DishTV Customer Care's response
Dear Saket,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Mar 27, 2019
DishTV Customer Care's response
Dear Saket,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information