I have a long term recharge, in which u are supposed to give me 9 months subscription of swagat pack and popular hd addon for which the amount have already been deducted. Now you people are telling me that popular hd addon can not be given as per trai regulation. You can go through the sl. No 8 point in the attached notification of trai where in the authority reiterates that subscribers who have taken long
Term packs will continue to avail the services for the contracted period.
However, they have freedom to choose the channels of their choice under
The new regulatory framework and in case if they exercise this option,
Money for the remaining period shall be adjusted for their future use.
Therefore i request you to pls activate my previous plan which i was supposed to get upto september. Failing to which i will have to register a complaint to trai and approach consumer court Was this information helpful? |
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