DishTV — Not returning my amount of Rs 287

My name is Gaurav Singh bearing VC no [protected] . I have done a recharge of Rs 287 through Ring application pay later which got credited to Dish Infra Services Private Limited on 16th june 2022 at 5.14 am bearing transaction number BNPL[protected] and utr no[protected] which got credited in their company account. When I follow up with them for 7-8 days they accepted that the payment has been credited and before that they denied for credit of payment. So finally after much of contovarsy they credited Rs 287 to my dish tv account on 22june 2022 . After that on 24th june 2022 they bounced my payment which can be seen in screen shot that i have attached here in. When in enquired them about the bounce payment they told me that it will be returned to source from where payment was intiated. When I enquired about it with Ring pay later since it was the source from where payment was initiated they told me payment can only be send from their end and caanot be returned back if bounced becauz it's a pay later service app. When I told about it to dish tv senior executive that payment will not be credited to Ring pay later as it is a pay later app they litterely denied to return my payment back. So dish tv is a robber and has robbed my hard earn amount of Rs287 in the name of bounce. Dish tv has robbed me in the name of bounce so i request you plz take strict against such fraud who r cheating and fooling me my hard earn money. My registered mobile number is [protected] and so i request you to plz help me out in getting my amount back. Plzzz sir plz help me out with it...
+2 photos
Was this information helpful?
No (1)
Yes (0)
DishTV customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2022
DishTV Customer Care's response
Dear Gaurav,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Jun 28, 2022
DishTV Customer Care's response
Dear Gaurav,

We tried to reach you but your no. was not contactable. Please write to us with updated or alternate mobile number at [protected]@dishtv.in and we will put all our efforts into trying to help you out.

Regards,
Online Team
DishTV
Jun 28, 2022
Updated by Gauravsingh.aro
Sir
Why the hell are you fooling us with your soft words. I have been following up with your team from 16th of june 2022 but haven't got any satisfactory response from your side till now. I have follow up with your people's since 16th of june 2022 at which my money was being credited in dish tv company account. So I just want my money back dats it and that too in my dish tv account. Now you guys are speaking soft words when I have reported about it in consumer forum. I just want my money back. And plz check at your customer care end and verify whether I have lodged any compaint Or not. I have all the proof and that too with your customer support manager recordings. Just I am seeing what resolution I get and if I do not get any solution over here will definately file a case of fraud and misguiding customer in court. I will now not leave you guys. You people's have taken customer for granted and get ready for the consequences by looting customers.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information