[Resolved] DishTV — pack activated forcefully without my permission

Modest Jasdeep

from Dhariwal, Punjab

Website:

Dishtv.in

Dishtv sent me following message today on 24.8.17 at 7.49am.

"india-sri lanka has been activated at rs50+18%gst=rs59 till 10-sep-17. Your revised switchoff dt is 02-09-17. Pls tune into chnl 96 for smooth updation"

I talked to customer care for clarification. He told me that you've activated through ivrs by calling. But i didn't make any call for this service. Company can check call details from airtel, will find that no call has been dialed. Dishtv imposing charges by themselves. Kindly take action against them and refund my money.

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Oct 2, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2017

DishTV Customer Care's response Dear Modest Jasdeep

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Sep 01, 2017

DishTV Customer Care's response Dear Modest Jasdeep

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV