[Resolved] DishTV — pack | |||
Dear sir, Today i have received mgs regarding recharge "rchrg dt for vc[protected] is 21-01-18. Get 10%discount on 6 mnths rchrg with rs1748+18 %gst=rs2063 (After discount). To rchrg click http://goo.gl/14DM0F. tnc" But i have not given any request regarding my plan change. I have selected my plan rs. 99 + 3 add-on pack each rs 25 + gst. I have done yearly reachable as per palm accordingly as my last recharge my plan continues till july but dish tv have changed my plan at ur end. I have written my complaint to customer care as today i come to know but they not ready to accept the same. Request you to help in thiss metter and reverse my amount which they have debited wrongly. Regards Soyab [protected]@yahoo.com Was this information helpful? | |||
Mar 1, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jan 22, 2018 DishTV Customer Care's response Dear Ayub Sumra, Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem along with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Jan 29, 2018 DishTV Customer Care's response Dear Ayub Sumra, Thank you for writing to DishTV. As per our telephonic conversation, your billing related queries against your VC number [protected] have been answered. In case you have any further queries, please feel free to write back to us. To know details related to your monthly subscription (Pack price + Add-On pack(s)), Current Account Balance, Next recharge date and Last payment received details, please give a MISSED CALL on our toll-free number[protected] from your Registered Mobile Number. For any further assistance, please write back to us or call us on[protected]. Regards, Online Team DishTV | |||
 3 Comments | |||
Comments
Dear sir
Earlier I have made complaint regarding setup box in August 17, as engineer has visited and ask for change of satup box and we have do it.
It that time company has changed my plan also without inform me or not taking any consensus.
My pan was monthly Rs. 99 plus 3 add-on pack each Rs.25 plus GST. But company has change my plan Rs.283 plus.
I request you to please refund my amount 109 per month from August 17 to till date which extra debit from my account as monthly rent. Aslo change my plan as I have selected earlier.
My details are under
Name : soyab SUMRA
Contact no : [protected]
VC no : [protected]
Email id : [protected]@yahoo.com
I think it's sufficient detail as u required.
Request you to look into matter and resolve it as soon as possible.
Please do the needful
Thanks & Regards
Soyab
Earlier I have made complaint regarding setup box in August 17, as engineer has visited and ask for change of satup box and we have do it.
It that time company has changed my plan also without inform me or not taking any consensus.
My pan was monthly Rs. 99 plus 3 add-on pack each Rs.25 plus GST. But company has change my plan Rs.283 plus.
I request you to please refund my amount 109 per month from August 17 to till date which extra debit from my account as monthly rent. Aslo change my plan as I have selected earlier.
My details are under
Name : soyab SUMRA
Contact no : [protected]
VC no : [protected]
Email id : [protected]@yahoo.com
I think it's sufficient detail as u required.
Request you to look into matter and resolve it as soon as possible.
Please do the needful
Thanks & Regards
Soyab
DishTV Customer Care's response, Jan 29, 2018
Verified Support
DishTV Customer Care's response, Jan 29, 2018
Verified Support
Dear Ayub Sumra,
Thank you for writing to DishTV.
As per our telephonic conversation, your billing related queries against your VC number 02511334278 have been answered. In case you have any further queries, please feel free to write back to us.
To know details related to your monthly subscription (Pack price + Add-On pack(s)), Current Account Balance, Next recharge date and Last payment received details, please give a MISSED CALL on our toll-free number 1800-274-9000 from your Registered Mobile Number.
For any further assistance, please write back to us or call us on 1860-258-3474.
Regards,
Online Team
DishTV
Thank you for writing to DishTV.
As per our telephonic conversation, your billing related queries against your VC number 02511334278 have been answered. In case you have any further queries, please feel free to write back to us.
To know details related to your monthly subscription (Pack price + Add-On pack(s)), Current Account Balance, Next recharge date and Last payment received details, please give a MISSED CALL on our toll-free number 1800-274-9000 from your Registered Mobile Number.
For any further assistance, please write back to us or call us on 1860-258-3474.
Regards,
Online Team
DishTV
sir,
i have changed my previous package with new package (max sports bangla of Rs308+ GST=Total Rs363.40) But no step has been taken from your end. again sms send for recharge of Rs 493(For Previous Package). so please do the necessary step so that i can recharge as per my new package. My V.C No-[protected]
i have changed my previous package with new package (max sports bangla of Rs308+ GST=Total Rs363.40) But no step has been taken from your end. again sms send for recharge of Rs 493(For Previous Package). so please do the necessary step so that i can recharge as per my new package. My V.C No-[protected]
DishTV Customer Care's response, Mar 28, 2019
Verified Support
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In order to assist you, we request you to share your/customer contact number so that we can look into the concern and help you out in a better way.
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Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV