[Resolved] DishTV — paid for new connection online but didn't receive any information

[Resolved] DishTV — paid for new connection online but didn't receive any information

S sivasankar19 from Bengaluru, Karnataka

Hi i ordered new dishnxt hd premium online 0n[protected] at 11.19. I paid 1750. They shown a page with v. C n. O: [protected], and result description as in progress. Other then that they didn't sent any information regarding the purchase. After a conversation with customer care voice they said the v. C number doesn't match?? And they advised to send mail about that issue with photo copy. I send the mail but there is no response. When will i get the product?? You said installation is within 48 hours but i didn't get any information about that. Can you look in to it and install the connection asap. Thanks Registeredno [protected] Name: sivasankar +1 photos Was this information helpful? No (0) Yes (0)
Jun 4, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support May 04, 2018 DishTV Customer Care's response Dear Sivasankar, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support May 08, 2018 DishTV Customer Care's response Dear Sivasankar, As per our conversation on [protected], you confirmed that your installation issue is resolved. You wanted to change the zone to Tamil same has been done. Kannada mania add-on pack deactivated. Please keep the STB on LCN-96 for 15 minutes. Regards, Online Team DishTV
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