[Resolved] DishTV — paid online for new connection, but no response

Pran Droid

from Delhi, Delhi

Address:	Hyderabad, Telangana
Website:	www.dishtv.in

Dear sir/madam,

On 9th april, 2019 made payment through online for dth new connection and for the same i did not received any confirmation or call and still connection not given kindly do the needful on priority.

Have tried to call and email the customer service several times, but they have no records. Please refund my money back.
I am going with another provider.

Online payment and updated details are attached.

Thanks
[protected]

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May 13, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2019

DishTV Customer Care's response Dear Customer (Pran Droid),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Apr 12, 2019

DishTV Customer Care's response Dear Customer (Pran Droid),

Our team tried to contact you on [protected] but the number was not contactable. Kindly share an alternate contact number or contact our customer care on [protected] or [protected] so that needful can be done.

Regards,
Online Team
DishTV