[Resolved] DishTV — pathetic customer care and services

Rǔ Chǐ John

from Mundi, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452001

I have complained on dishtv website that some channels are not working and i have recharged it but still some channels are unavailable.
They are asking me for 200rs for technical support without my fault.
They want charge for the alignment check which was install by their technician only.
I sent many mails and had word with customer care but trust me they are pathetically trained.
These people think that they are giving us money to watch TV.
Yesterday i paid 669 but i am not ablet to enjoy worth of my money.
I asked them to refund my money and cancel my connection also. But on this request no one ready to answer not even replying on my mail follow up.

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Mar 24, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

DishTV Customer Care's response Dear Mr. John,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Feb 21, 2019

DishTV Customer Care's response Dear Mr. John,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV