[Resolved] DishTV — Pathetic Service by Dish TV

Paras Negi

from Gurgaon, Haryana

Address:

110016

Its only 24 hour since i installed the dish tv. For few hours it was working, and now on the next day it is not working. When i called up the customer care they simply replied that i will be charged for any hardware problem. I mean seriously how can there be a hardware problem in just 24 hours and even after that why should i pay for your faulty parts, i am irritated with such response. Need this dish tv to be removed from my place and i want my money back.

VC no: [protected]

A humble request to kindly get it uninstalled and refund my money. As simple as that.

Paras Negi
[protected]

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May 11, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

DishTV Customer Care's response Dear Paras Negi

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Apr 10, 2017

DishTV Customer Care's response Dear Paras Negi

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV

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Comments

Kamlakar Patwari

from Mumbai, Maharashtra

Hope there's negative star marking...the service is so pathetic...i had very bad experience with dishtv ..my. VC no. Is [protected]...whole day I was calling coustmer care but those donkeys really don't know about there system itself. Why they are sitting there ?...all calls made by me have recordings with me..and not single senior was available to talk and understand my problem...in my account Kannada channel was activated by default and raised request to deactivate...this basterds deactivated my full on hd pack also which was recharged for three months...upon calling and confirming they are telling to activate it again by paying 220...my question is I had not told them to deactivate so they should activate it again and they are not doing ...why should I pay extra for there mistake...I donno what to do know..I will surely file a consumer complaint as I have got planty of time...

DishTV Customer Care's response, Jan 23, 2018

Verified Support

Dear Kamlakar Patwari,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jan 31, 2018

Verified Support

Dear Kamlakar Patwari,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV