[Resolved]  DishTV — payment has been deducted and misleading by customer care

Address:New Delhi, Delhi
Website:www.dishtv.in

On 29th oct 2018, i was trying to recharge my dth for 1131/- inr through their website (Dishtv.in). It didn't get recharged and they deduct the amount of 1131/- inr from my bank account than next day i have received a mail from them that your recharge has been unsuccessful we will return your amount within 8 working days but it's been more than 15 days now, they haven't return anything, and they are continuously misguiding us. On 5th nov i recharged again for 500+384 but still not getting services. They automatically active bharat pack now denying to change it into my previous pack. I have not seen my television for 15 days and already paid 1131 + 500 + 384 inr.
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Jan 2, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Nov 15, 2017
Updated by aagrohabhishek
vc no [protected]
Verified Support
Nov 18, 2017
DishTV Customer Care's response
Dear aagrohabhishek

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Nov 28, 2017
DishTV Customer Care's response
Dear Abhishek(aagrohabhishek),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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