[Resolved]  DishTV — please must read before dish tv recharge.

Address:

500050

Hello all,

Please must read before dishtv recharge.

I recharged my dishtv account 015169xxxx for 6 months package and after some days i got dishtv recharge message again.

When i reported this issue with dishtv customer care service, e then they said the dishtv package was auto upgraded that’s why the balance has been detected from your account. Even those i didn’t send any package upgrade request.

When i asked him to return the balance back to my account, then they said that is not possible because billing is done.
And giving me some benefit as mentioned in below mail, not to viral this issue to social media.

Got the following response from dishtv customer care:-
Dear xxx,

Thank you for writing to us.

As per our telephonic conversation, all the relevant information regarding
Waiver and billing related issue has been shared with you.

Moreover, we process for rs.45/- against your connection but you refused
For the same.

Your next recharge date is 20/sep/2017 and next switch off date is
23/sep/2017.

Furthermore, we wish to inform you that we have shared the feedback with
The concerned team, who will certainly evaluate it and take appropriate
Action for making your experience with us seamless and delightful.

For any further assistance, please write back to us or call us on
[protected].

Regards,
Jitender

So i recommended do not use the dishtv service and should not recharge your dishtv account for number of months, because this may the new business policy of dishtv to generate the revenue.
Please let me know if anybody planning to file case in consumer court. So that other people shouldn’t face this issue in future.