[Resolved]  DishTV — poor customer service by dish tv

Dear sir/madam
My self Manojit Sarkar one of your customers since last 4year.my vc no is [protected]-5 . but in last 4days my set of Box not working, i already given complain to your customers care on 13 April my Complain no[protected], they commitment to me that my Complain will solve with in 24h. But till today there is nocall form your technician.. When i call on your customers care they are talking like what can i do..
Sorry sir but Once upon a time dist tv known for there best customer service but now i think they loose there goodwill.
Please do something think otherwise i will give a consumer Case for your poor customer service..
Thanking you