[Resolved]  DishTV — poor quality set top box provided, not satisfied with the service

Address:Pune, Maharashtra, 411051
Website:www.dishtv.com

I am using dishtv d2h connection for more than 5 years. Few months back disthtv provided me offer to change stb (Set to box) from sd to hd.

The new stb failed in few months service.
After multiple followups they replaced my stb with charges.

2 months after new stb is installed, the stb has failed.

I am requesting dishtv to provide me replacement without any charge.
Why should i pay for poor product from dishtv?

There is loss of number of days recharge due to stb not working plus i have to pay service charges... This is injustice.

I requested them to stop my services and pay me back the recharge amount approx 3500 which i have already paid to them.

They are denying to refund my amount.

Please help me to fight against this injustice.

Hrushikesh risbud
Mob #[protected]
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Aug 28, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2017
DishTV Customer Care's response
Dear Hrushikesh Risbud

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Jul 28, 2017
DishTV Customer Care's response
Dear Hrushikesh Risbud,

Hope you are doing good.

Our team has got in touch with you on [protected] and informed you regarding your problem.

Regards,
Online Team
DishTV
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