[Resolved] DishTV — re-installation of dish tv connection from my old house to new house | |||
As I had given a service request to Dish tv channel on 02.05.2019 at 4.00PM, to re-installation of set-up box & Dish tv antenna. Dish tv executive was given commitment that re-installation service within 24 hours & the technician will call me within one hour of my service request as per terms & Conditions of above said services. But didn't get any call technician as well as any Dish tv Staff for service of view. Today date is 10.05.2019. This Dish tv channel authority are not ready to my balance amount of my Dish tv account, and not ready to provide service. More over there are disconnecting my calls with proper commitment or service. Sending unrelated SMS o[censored]p-grading of there service without proper service to me. Its hurting me a lot. Therefore I want to registering this compliant to Dish Tv services. My Dish tv account details are VC no:- [protected] Name Registered:- M. Kamal Register N:- [protected] Given current & Old Address as well Service Request No:[protected], Compliant/Request date:- 02.05.19 at 4.00PM. Was this information helpful? | |||
Jun 13, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support May 13, 2019 DishTV Customer Care's response Dear Balaji, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support May 13, 2019 DishTV Customer Care's response Dear Balaji, We tried contacting you on the numbers [protected] and [protected] but numbers were not contactable. Kindly, share an alternate contact number or you can also contact our customer care at[protected] and [protected]. Moreover, we would like to inform you that we have already escalated your concern to our service team. Regards, Online Team DishTV May 13, 2019 Updated by Balaji Molagavalli Sir.. I had given two mobile at the time of service request. And that is according to your terms & condition to take an alternative mobile no. Even today also I had requested for service with anther mobile no:- (3rd mobile no) :- [protected].but I didn't receive any call from Dish tv service side. Please do needful instead of skipping the issue for alternative mobile number. As you already took more that 11 days & minimum 09 working for this issue solvation. If not possible why Dish tv service members were committed for 24 hours based service. I need an exact answer why the service not happening. Please don't skip this issue by asking an alternative contact mobile number. Otherwise refund my balance amount.  | |||
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We’re disappointed to hear this. We request you to please write to us elaborating your concern along with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV