[Resolved]  DishTV — Recharge against the wrong VC no-[protected] need to return recharge amount

I Vidya Prakash recharged wrongly against the VC no-[protected] amount Rs.346/- Dt.30/12/2021 which should be against the correct VC no-[protected] I have called many times to customer care no but no satisfactory resolution was received. I have recharge through an instant where you can recharge with the registered mobile no and there is no option to select the VC no if you register with more VC against the mobile no and we have selected the mobile no and recharged the Dish TV .
I have sent mail to remove and deactivate the old VC no.VC no-[protected] against the Mobile no [protected] but it has not been done by Dish TV.
I called the executive details given below .
Request no[protected]Ajju Shah, Sonal-Senior Advisor, Devendra Rajput- Team Leader

Please remove the VC -[protected] against my mobile no -[protected] as it is not using by me and request you to either get return the recharged amount or transferred it to correct VC no.[protected]
Regards
Vidya Prakash
[protected]
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Feb 9, 2022
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2022
DishTV Customer Care's response
Dear Vidya,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email at [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Jan 04, 2022
DishTV Customer Care's response
Dear Vidya,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV
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