[Resolved] DishTV — recharge not reflecting on my account | |||
I've recharged my dishtv and it was successfully done, and also it is reflected on my dish tv app, but it is not reflected on my tv, contacted customer service they also said recharge was already received and give the new switch off date and also they refreshed my dish tv account but it didn't reflecting on my tv, and it's still showing it will be expire within next day. Again i've contacted customer service they said they can't able to help as they can only able to refresh the account from their side, and they said they can arrange a technician to see if there any issue with my receiver and it will cost 180 rs, this horrible service i can able to view channel now because expiry date is one more day left, and i said it's not the problem with my receiver, they didn't have an answer for my question it's completely an error from dish tv side, i just wasted my money and i can't able to view channel. What i can do now Was this information helpful? | |||
Mar 29, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Feb 18, 2019 DishTV Customer Care's response Dear Vinayak, Hope you are doing good. We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||
 2 Comments | |||
Comments
Iam 10year customer dish TV give good service but prasent very bad service given dish TV customer service executive no response properly iam going another service stop your bad service
DishTV Customer Care's response, Feb 19, 2019
Verified Support
DishTV Customer Care's response, Mar 1, 2019
Verified Support
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV