[Resolved] DishTV — Recharge Unsuccessful

Palani0819

from Chennai, Tamil Nadu

Aug 24, 2016

Address: 623401

I am an existing customer with VC no. [protected] and registered mobile number [protected]. I was recharging my dish tv account with Rs. 200 on 08/11/2016 and today (08/24/2016). The recharge was not successful but amount deducted from my bank accounts.

The first recharge was done from Federal Bank of India and second one done from Central Bank of India. Kindly initiate the refund.

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Sep 28, 2016

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Aug 20, 2016

kmu's response Vc no. [protected] is not working from last 2 months show at tv signal not found .dealer not taking any action against complaint . my mob no. [protected] I have facing problem .kindly sort out this problem I want to change this dish tv

Verified Support

Aug 26, 2016

DishTV Customer Care's response Dear Palani0819

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Aug 26, 2016

DishTV Customer Care's response Dear kmu

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Aug 27, 2016

DishTV Customer Care's response Dear Palani0819

Hope you are doing good.

We are sorry for the experience you had. Kindly provide us with payment details like-payment gateway name and payment order id details so that we can trace the payment.

Regards
Online Team
DishTV

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Comments

kmu

Aug 26, 2016

Vc no. [protected] is not working from last 2 months show at tv signal not found .dealer not taking any action against complaint . my mob no. [protected] I have facing problem .kindly sort out this problem I want to change this dish tv

DishTV Customer Care's response, Aug 27, 2016

Verified Support

Dear kmu

We tried to reach you on 9215000230 but there was no response. Please write to us with alternate mobile number and email ID at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Yash Shirwadkar

Aug 30, 2016

I was recharge a dish, but I write the wrong number, so the recharge was not come. My number is [protected] this is my no. And I written [protected] so please solved this problem please... Name is nitin shirwadkar...

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