[Resolved] DishTV — refund not issued by dishtv

Niwl

from Madurai, Tamil Nadu

Address:

Alappuzha, Kerala

On 22nd march i ordered a new setup box from dishtv for which i paid online. Yet the technician denied to come to my house and wanted more money which i refused. I reported what happened to dishtv and asked for a refund. It has been 3 months and i have not received refund even though i have contacted dishtv several times. For which they give bogus reasons. Such as service team hasn't replied or it team has to change status of complaint or accounts team has to do revert. The customer care was misleading and using delaying tactics to keep the money from me.

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Aug 18, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

DishTV Customer Care's response Dear Customer (Niwl),

We are sorry for the experience you had. Please share your mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 09, 2019

DishTV Customer Care's response Dear Customer (Niwl),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV