[Resolved] DishTV — Refund required

Amolp.r

Jul 18, 2021

Address:

Noida

From 1st July 2021 I requested to upgrade my settop box but dishtv customer care not given me new set top box...and today on 18.07.2021 I recharged my dishtv VC No. [protected] RMN [protected]. Now dishtv deducted my recharge amount for new set top box which they have not given...1st they told me that they will send technician who will give new set top box & I have to pay him the set top box price. but the technician never came till date at my place nor e called me. Now if I recharging amount is for my channels then why they deducting it from set top box price. Now I don't want dishtv service and I want all my balance money return cos dish tv not giving me proper service.

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Aug 28, 2021

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2021

DishTV Customer Care's response Dear Customer,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jul 23, 2021

DishTV Customer Care's response Dear Customer,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV