[Resolved] DishTV — regarding channel selection and login

Anurag K Singh

from Gurgaon, Haryana

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.dishtv.in

Ist issue
From the last three 4 days i am able to login to the dishtv web portal. I called several times to customers and got no solution regarding they always says that 'updation of system will take some time please call after half an hour'.
2nd issue
I made 'mera apna pack' (My selected channel) on 31st january, 2019. I submitted my choices successfully and was expecting that i 'll watch what i have selected. But from the last 5 days i can't find almost 50% of selected channels. I called many times to the customers but they again gave the same excuse 'updation of system will take some time please call after half an hour'.

Why i have to pay these channels which i haven't selected?

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Mar 9, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

DishTV Customer Care's response Dear Anurag,

We are sorry for the experience you are facing. Our website/App has probably hit a technical snag. our team is checking this and will fix the same soon. However, we would suggest you to send a mail at [protected]@dishtv.in along with the list of channels/packs which you want to select, our team will help you with the same. Thanks!

Regards,
Online Team
DishTV