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[Resolved]  DishTV — regards lock in period on channels in dish tv

Address:Indore, Madhya Pradesh, 452016

Hi,
I am using dish tv. Currently dish tv introduces lock in period so i am not able to remove channels before lock in period. As per tri new rules every customer has freedom to remove channels at any time but this type of restrictions voliating rules of tri as i have to take any channel for this lock in period duration.

Please take appropriate action regarding this lock in period.

Thanks.
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Aug 14, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2019
DishTV Customer Care's response Dear Vikas,

We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.

Regards,
Online Team
DishTV
Complaint comments 
3 Comments

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Comments

Why dish TV change t&c as locking period condition recall whenever previously they were giving advertisement to change any channel any time. Thia is a type of fraud. they can't change t&c again and again.
Pls . do something.
Reply
DishTV Customer Care's response, Jul 17, 2019
Verified Support
Dear Amit (Amitrcf),

We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.

Regards,
Online Team
DishTV
Kids active and rangamanch channel I am not added my pack please deactivate this channel
Reply
DishTV Customer Care's response, Jul 17, 2019
Verified Support
Dear Customer (G Wankalwar),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jul 25, 2019
Verified Support
Dear Customer (G Wankalwar),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Can you give us choice of sny or few islamic channels on dish tv

Will be of help.
Reply
DishTV Customer Care's response, Jul 18, 2019
Verified Support
Dear Dr. Momin,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jul 26, 2019
Verified Support
Dear Dr. Momin,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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