[Resolved] DishTV — relocation call not attended since 8th june 2019 | |||
I have shifted my home from kolkata to odisha, pin code -752061. For reinstalling dish tv call log requested on 8th june having service request no[protected]. Till date not received any cal from support team. Neither technician visited done. For same i have called so many times to dish tv customer care & got the reply that it will be done in 96 hrs. Then almost when calling they have transferred the call to senior official and they promise to do same on priority & inform me that they have send escalation mail to service team. Now i have in such a situation that daily getting false promise from them. My customer id is [protected]. Now who will bear the cost of last 1 month & why technician is not visiting. Was this information helpful? | |||
Jul 7, 2019 Complaint marked as Resolved They have now activated with proper signal & reinstallation done in quick time. Thanks now for their support. But will not forgot the issue faced in last 25 days. They take prompt action after I have logged complaint here only. Now any how issue resolved. DishTV customer support has been notified about the posted complaint. Verified Support Jul 01, 2019 DishTV Customer Care's response Dear Pabitra, We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Jul 01, 2019 DishTV Customer Care's response Dear Pabitra, Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon. Regards, Online Team DishTV Verified Support Jul 08, 2019 DishTV Customer Care's response Dear Pabitra, As per our telephonic discussion on the number [protected], your service related issue has been resolved. Feel free to get in touch with us in case further assistance is required. Regards, Online Team DishTV | |||
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