[Resolved]  DishTV — removal of channel that was subscribed

I bought an dishtv hd box last year and made an yearly subscription of 4000 approx. Rupees for viewing channels. Channels included all hd channels and most of the normal channels. Until last month i was viewing all hd channels with no interruption but just before the start of indian cricket team's tour of south africa, these peoples removed sony ten hd channels since that was broadcasting channel of this tour. They say i got to make a monthly recharge of 20 rupees to view those channels again. Its just complete *dhokha* with me. I made an yearly subscription for all hd channels, why should i pay more now. Customer care representative said that those channels have increased their prices. But, there is a disclaimer shown on other channel of sony that "if your operator have removed sony ten channels, contact them and ask them to view it without any further cost". Kindly please resolve my issue. I have been unable to view any match of this series
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Mar 10, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
DishTV Customer Care's response
Dear Customer (Deejai. Xd),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Feb 06, 2018
DishTV Customer Care's response
Dear Customer (Deejai. Xd),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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