[Resolved]  DishTV — removal of subscribed channels without intimation

Many of the channels that i have subscribed and paying for have been removed without any intimation, when logged a service ticket, i have been told that due to videocon and dish merger my channels have been removed and now i have to get it realigned by paying some money.

Can dish stop services abruptly after taking the money? Why customers have to pay money for some business changes at large?

How fair is it to ask customer to pay for not their mistake?
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Aug 7, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2020
DishTV Customer Care's response
Dear Customer,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Aug 29, 2020
DishTV Customer Care's response
Dear Customer,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Dear Customer,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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