[Resolved]  DishTV — removing sony ten channels from "all sports" pack dish tv package

Address:Thane, Maharashtra

Dear dishtv,

I am currently using all sports pack on my dth with hd services on my vc number [protected]. I was able to watch sony ten services till last few weeks but it has been disabled and the pop asks to pay extra.

My question is why? Especially when i have already paid the amount in advance. You are saying your cost has increased, but that incremental cost should feature in my next recharge and not in current pack.

This way of business will definitely affect the customer loyalty and trai should make some rules to regulate such practices.
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Mar 9, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
DishTV Customer Care's response
Dear Pratik Godhani,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Feb 06, 2018
DishTV Customer Care's response
Dear Pratik Godhani,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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