[Resolved] DishTV — requesting to disconnect my dish tv connection and provide money back for setup box and balance of my account.

Maheswara Rao Kattamuri

from Belgaum, Karnataka

Address:	560037
Website:	www.dishtv.in

I am very sorry but i want to disconnect my dishtv connection because complaints are not getting resolved in 24hrs every time. So much time i am wasting everyday to talk to customercare but complaint are not getting resolved for current complaint (301 signal error, no tv from 4-oct-2018) and for old complaints. I never see this kind of customer care and this kind of service from any other services. Please check my complaints with my reg. Mobile number ph. [protected] for new vc no. And old vc no. And please do needful. I want money back for my setupbox and my balance amount of my account.

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Dec 1, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

DishTV Customer Care's response Dear Maheswara Rao,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 24, 2018

DishTV Customer Care's response Dear Maheswara Rao,

As per our telephonic conversation, it has been confirmed that your channels related issue has been resolved of your DishTV connection and the connection is working fine. Please note that the necessary waiver has been credited in your DishTV account against the above-mentioned issue. furthermore, your next recharge date has been changed to 20/Nov/2018 and the switch off date is Nov/2018. Moreover, we have shared your feedback regarding Service and Customer Care Associates with the Service Team and Customer Care Team, who will certainly evaluate it and take appropriate action for making your experience with us seamless and delightful.

Regards,
Online Team
DishTV