[Resolved]  DishTV — Service problem

Address:

Thane, Maharashtra

Complaints against :- DishTV Customer Care Dish TV India Ltd. FC-19, Sector-16A, Filmcity Noida Gautam Buddh Nagar District Uttar Pradesh India - 201301 Customer Care Phone Numbers and Contacts Phone:[protected]Only MTNL/BSNL lines) [protected]Only Non MTNL/BSNL lines) [protected]All lines) www.dishtv.in Dear Sir / Madam I have recently shifted home same area (Dombivli West). I was previously availing a DISH TV connection at Dombivli West, having VC No [protected]. I also chose to transfer my DISH TV connection. When I had contacted the customer care helpline, I was told that transferring an existing connection is a hassle free process. However, when I came to my new place of residence at Dombivli West the DISH TV people told me that they would not install any connection over there as it is a cable-violent area (God knows what that means!). Even the customer care executive himself was ignorant of its meaning. His tone was rude and inconsiderate This is the atrocious manner in which customers are being taken for a ride in our country. If they cannot provide a connection in a city like Near Mumbai, and harass customers in this manner, then perhaps they should stop indulging in such glittery promotional campaigns to fool customers. I am customer of Dish Tv From last 1.6 Years. Now last week I have shifted my home Dombivli Ambika nagar To Dombivli Garibacha wada Last week then I have contacted Dish TV customer care for service they provide Dealer Contact on 2nd September 2014 Only Re-Installation – Rs. 200 + tax + hardware charges if applicable SEVEN STAR ENTERPRISES (DCC) SHOP NO 7 RAMESH NIWAS SHIV MANDIR ROAD NEAR TATA POWER LINE THANE - 421201 MAHARASHTRA(INDIA) [protected] [protected] Then I have contacted this dealer provided by you for fitting and installation. Then this Dealer provided technician my home on 6 September 2014 for fitting and installation after (completion of work) that they did not provided Bill or Receipt They have charge RS 300. So please provide bill or Receipt me immediately. Now I am not supposed to see the channels which i need or like to see and that are Z Smile DD Sahyandri (Marathi) Star plus, and few others channels which i need need right now to see immediately please try to contact immediately and clarify or shoot out the problem please. On 08.10.2014 from dish tv called me regarding above problem they told me we have provide technician at your home and charge for that RS 200 + tax. But why I am paying again already last time 06.09.2014 already I have paid RS 300/- and this issue already going on for bill. So please solve my problem as early as possible. My VC Number is [protected] My Name: - Deepak Ghanshyam Chaudhari My Register Mobile Number is: -[protected] Best Regards Deepak Chaudhari [protected]