[Resolved]  DishTV — set top box ([protected])

Address:Meerut, Uttar Pradesh, 250004
Website:www.dishtv.in

Sir

I have recharge my dish tv below are the details.
{
Dear pushpendra sing

We have received a recharge of rs.2717 towards your dishtv vc no. [protected].

Here is your account summary :

Account summary
Account balance : rs.3402
Next switch off date :[protected]
Offer availed : 20% discount
1. Pack detail
Pack name : new super family
Pack price : rs.283
2. Add-on details price / month
3. Additional charges
Processing fee levied : rs.0
Paylater charge : rs.0
Total recharge amount (1+2+3) : rs.283 /month
Life masala maar ke to know more click here.

Happy viewing!

Regards,
Dishtv
}

They give us two sports channel in this new super family pack.
1. Star sports first
2. Dd sports

Today i called them on customer care they said to me the free to air channel dd sports is also a paid channel.
I just want to know that if both channel are paid channel.
The both channel are in my package and i paid for it than why they ask me for money for it. Now i am unable to watch these two channel in my package. They also said as per sc (Supreme court) order these channel are paid till the match between india vs newzeland are going.
What is the meaning about they decided a package which include these channel.

Br//
Pushpinder singh
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 2, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2017
DishTV Customer Care's response
Dear Pushp_singh13

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Oct 31, 2017
DishTV Customer Care's response
Dear Pushp_singh13,

Hope you are doing good.

As per the terms of the Hon'ble Supreme Court, DD National will not be available on the match days of the ongoing cricket series.

Regards,
Online Team
DishTV
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information