[Resolved] DishTV — set top box ([protected]) | |||||
Sir I have recharge my dish tv below are the details. { Dear pushpendra sing We have received a recharge of rs.2717 towards your dishtv vc no. [protected]. Here is your account summary : Account summary Account balance : rs.3402 Next switch off date :[protected] Offer availed : 20% discount 1. Pack detail Pack name : new super family Pack price : rs.283 2. Add-on details price / month 3. Additional charges Processing fee levied : rs.0 Paylater charge : rs.0 Total recharge amount (1+2+3) : rs.283 /month Life masala maar ke to know more click here. Happy viewing! Regards, Dishtv } They give us two sports channel in this new super family pack. 1. Star sports first 2. Dd sports Today i called them on customer care they said to me the free to air channel dd sports is also a paid channel. I just want to know that if both channel are paid channel. The both channel are in my package and i paid for it than why they ask me for money for it. Now i am unable to watch these two channel in my package. They also said as per sc (Supreme court) order these channel are paid till the match between india vs newzeland are going. What is the meaning about they decided a package which include these channel. Br// Pushpinder singh [protected] Was this information helpful? | |||||
Dec 2, 2017 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Oct 30, 2017 DishTV Customer Care's response Dear Pushp_singh13 Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Oct 31, 2017 DishTV Customer Care's response Dear Pushp_singh13, Hope you are doing good. As per the terms of the Hon'ble Supreme Court, DD National will not be available on the match days of the ongoing cricket series. Regards, Online Team DishTV | |||||
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