[Resolved] DishTV — set top box not working want to change it with new one.

Pika ghosh

from Noida, Uttar Pradesh

Nov 1, 2017

Address: Ghaziabad, Uttar Pradesh, 201002

Hi,
My dishtv set top box is not working and as per there technician we have to change the set top box and for that he was offering 1250rs for the box which is an old and alreadt repaired one when i confirm with him and even the customer care person they both told me that we will not give you a new settop box you will get an old repaired one in its place with 3 months warrenty.
When i have to change my settop box
Then why they are not exchanging it with a new one i m ready to pay the price.
Dishtv vc no. [protected]
.

Was this information helpful?

No (0)

Yes (0)

Dec 12, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2017

DishTV Customer Care's response Dear Pika ghosh,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Nov 11, 2017

DishTV Customer Care's response Dear Pika ghosh,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV"