[Resolved]  DishTV — set top box restarts automatically

Address:Palamuttam House, Thuvayoor South,, Kadampanad, Pathanamthitta, Kerala, 691552

Hi,

I have been facing an issue with frequent restart of my hd set-top box. This happens more than 15 times most days. This has been happening since 6 months. I took Dish TV connection in March 2018.

I had reached out to your customer care few months back but they said that it's a problem with my TV. Today i bought a new TV and the issue is happening on my new TV as well.

Since i didn't face any issue during the first 16 months, i think it might be an issue caused by a software update. Anyhow please resolve it at the earliest.
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Mar 14, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2020
DishTV Customer Care's response
Dear Dinesh,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Feb 12, 2020
DishTV Customer Care's response
Dear Dinesh,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Vc# [protected], complaint raised couple of times, and so far no response from support team. The technician not reached us on time. The last month recharge was waste. We haven't seen even single program yet. Need support asap
DishTV Customer Care's response, Feb 6, 2020
Verified Support
Dear Shanmu,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Feb 14, 2020
Verified Support
Dear Shanmu,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Please provide mh one shradhdha channel as we want to see live aarti of mata vaishno devi.
DishTV Customer Care's response, Feb 12, 2020
Verified Support
Dear Sandeep,

Hope you are doing good.

MHOne Shraddha channel is currently not available on our platform. My team is already working with the broadcasters to bring more channels on our platform. Stay tuned to our website for updates!

Regards,
Online Team
DishTV

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